Refund policy

We have an unconditional money-back guarantee, which means if you are unsatisfied, with any of our products, for any reason, you can return it for a full refund.

To start a return/refund, you can contact us at 911reliefusa@gmail.com. We’ll send you a return shipping label, as well as instructions on how and where to send your package. 

You can always contact us for any return/refund questions at 911reliefusa@gmail.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received your return. Once the item is received, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.